Sales Support Representative fulltime in Hoofddorp

• Sales, Supply Chain
• Netherlands, Hoofddorp
• Fulltime
• V-105945
• €2900 - €3500 per month

Join us as a Sales Support Representative!
Are you ready to take your career to the next level in a fast-paced, challenging, and rewarding environment? We are seeking a dedicated and detail-oriented Sales Support Representative to join our vibrant team. If you thrive on providing exceptional customer service and enjoy new challenges daily, we want to hear from you!

A day in the life:

Start your day with a fresh cup of coffee (or tea :)) and dive into processing orders, ensuring everything is accurate and ready to go. You will prepare essential shipping documents, monitor open orders, and keep customers updated on status changes. Participating in Supply Chain Meetings with the Purchaser, you will discuss and flag potential issues to keep everything running smoothly.

Your day will also include handling customer inquiries and processing sales leads. You will manage return requests and credit notes, assist with product launches, and run monthly sales reports. Working closely with internal departments and external partners, you will ensure efficient operations and customer satisfaction.

Your responsibilities:

• Order Processing: Manage and process orders accurately and efficiently.
• Shipping Documentation: Prepare necessary documents to release shipments.
• Order Tracking: Monitor open orders and update customers on status changes.
• Supply Chain Meetings: Participate in meetings with the Purchaser and identify potential issues.
• Revenue Monitoring: Keep an eye on monthly revenue and report any concerns.
• CRM Management: Process sales leads and log complaints in our CRM system.
• Customer Support: Address product-related and technical questions from customers and sales colleagues.
• Sales Manager Support: Act as a liaison with internal departments, distributors, and end-users.

Your qualifications:

• Experience: 3-5 years in a similar role, with a strong background in customer service.
• Education: MBO 4 or Bachelors’ degree.
• Languages: Fluent in Dutch, both written and spoken.

 
Your skills:

• Excellent communication skills
• Stakeholdermanagement
• Flexibility
• Experience with Microsoft Office suit
• Experience with CRM systems
• flexible beyond a typical 9-5 schedule.

 
What do we offer:

• 1-year contract for 40 hours with the intention to extend.
• Salary range between €2900 and €3500, based on knowledge and experience.
• Growth opportunities for career advancement.
• Travel allowance to support your commuting needs.
• 8% holiday allowance.
• 25 holiday days based on fulltime.

Ready to join our team? Apply now and be a part of our success story!